Delete your account

You can delete your Du3 account at any time. It takes effect straight away and can’t be undone.

In the Du3 app (iPhone or Android)

1. Open Settings (tap your photo at the top of the screen).
2. Tap Delete account, then Delete account again to confirm.

If you aren’t part of an organization yet, the Delete account button is on the first screen after you sign in.

On the web

1. Sign in at app.usedu3.com.
2. Go to Settings → Profile.
3. Under Delete account, select Delete my account, type DELETE and confirm.

If you can’t sign in

Email [email protected] from the address on your account and ask us to delete it.

What gets deleted

• Deleted straight away: your profile (name, email, photo), your sign-ins (Apple, Google, Slack, email links), the devices you’re signed in on, your notifications and your saved contractor details.
• Organizations you own are deleted too. Their plan is cancelled, Slack is disconnected and their branded site goes offline. After 90 days they are deleted for good, with all their invoices, contacts and files.
• Organizations you belong to but don’t own keep their invoices. Your name stays on the invoices you created or approved, so their records are still correct, but your email is removed and you lose access.
• If you signed in with Apple, we also ask Apple to revoke Du3’s access.

Invoices that companies hold about you as a contractor belong to those companies. Ask them if you want those removed.